Customer service contact numbers tp talk to us about your home energy supply anything from paying your bill prepayment enquires submitting meter reading to smart meters and more.
Edf energy business contact.
Calling from abroad all enquiries mon fri 8am 6pm 44 113 820 7118.
If you suspect energy theft meter tampering report it to stayenergysafe 24hr.
Small and medium sized business customers.
If you re a small to medium sized business customer you can find all the contact details you need here.
Choose a topic for help and contact options for coronavirus covid 19 help and advice and how to best manage your energy account during this unprecedented time see our dedicated faqs page.
Business movers mon fri 9am 6pm.
Recent research commissioned by edf energy found that 6 in 10 small businesses could make easy savings by switching energy provider.
You may also contact us via livechat to answer your query quicker and outside of opening hours.
All of our home and small business energy tariffs are backed by zero carbon electricity as standard.
Uk fuel mix disclosure information published by government department beis recognises electricity from wind solar and nuclear fuel produces zero carbon dioxide emissions at the point of generation.
Customer services for home customers mon fri 8am 8pm sat 8am 2pm.
Edf energy contact details for existing customers.
At edf energy we take care of the full switching process all we need is an opening meter read once we re ready to complete the switch.
Business meter reading 24hr.
The one you need depends on why you want to get in touch.
The zero carbon electricity purchased is supplied into the national grid.
As one of the big six energy suppliers in the uk edf energy has a wide range of contact methods.
We also have a dedicated advice page for those struggling to pay.
You can find information on the total kilowatt hours kwh you use on your annual statement.