Prepayment meter enquiries mon fri 8am to 8pm and saturday 8am to 2pm.
Edf energy contact 24 hour helpline.
Gas and electricty emergency contact details and advice.
Edf renewables is a joint venture between edf renewables group edf s global renewable business and edf.
24 hour gas emergency helpline 0800 111 999.
Smart meter enquiries mon fri 8am to 8pm and saturday 8am to 2pm.
If your query is business related just click on chat now they ll be happy to help.
Text telephone for customers with hearing difficulties.
Text telephone for customers with hearing difficulties.
If you smell gas think you have a gas leak or have any concerns regarding carbon monoxide immediately open all windows and doors and extinguish any naked flames including cigarettes then call the gas emergency services free on 0800 111 999 this is a national number and is available to all areas.
Look at and pay your bills.
0333 200 5104 to book smart meter installation 0333 009 7000 for smart meter general enquiries.
Free 24 hour national number emergency line gas emergencies if you smell gas think you have a gas leak or have any concerns regarding carbon monoxide immediately open all windows and doors and extinguish any naked flames including cigarettes then call the gas emergency services free on the number below.
Chat to our dedicated sme advisers today for help and support starting a live chat conversation is simple 1.
Choose a topic for help and contact options for coronavirus covid 19 help and advice and how to best manage your energy account during this unprecedented time see our dedicated faqs page.
24 hour gas emergency services 0800 111 999.
Once you ve registered you can.
Change your direct debits.
If you haven t received an email we can resend an email or if you still can t access the email account you can register your account manually.
Send us meter readings.
0333 200 5100 1 mon fri 8am to 8pm and saturday 8am to 2pm.
We re one of the uk s leading renewable energy companies owning 35 wind farms including two offshore wind farms and one of the largest operational battery storage units in europe.
Priority services register extra support for those in need.
We also have a dedicated advice page for those struggling to pay.
General account enquiries for existing customers.
You ll need your business edf energy account number handy.
Automated 24 hour line.